Privacy Policy

Last updated: February 2, 2026

1. Introduction

SortaNotes ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

Account Information:

Email address (for account creation and communication)
Password (securely hashed, never stored in plain text)
Username (optional display name)

Content Data:

Notes you create within the App
Tasks, events, and topics extracted from your notes
Your classification preferences and overrides

Payment Information:

We use Stripe to process payments. We do not store your credit card details directly.
Stripe may collect payment card information, billing address, and transaction history as described in Stripe's Privacy Policy.
We store a Stripe customer ID to manage your subscription.

Technical Data:

Device type and operating system
App version
Error logs (for debugging purposes only)

3. How We Use Your Information

We use your information to:

Provide and improve the SortaNotes service
Process your subscription payments
Send important service updates and security notifications
Analyze aggregated usage patterns to improve features
Respond to your support requests

4. Payment Processing

All payment processing is handled by Stripe, a PCI-compliant payment processor. When you subscribe to SortaNotes Pro:

Your payment information is sent directly to Stripe's secure servers
We receive a token representing your payment method, not your actual card details
Stripe handles recurring billing according to your subscription plan

For more information, please review Stripe's Privacy Policy.

5. Data Storage and Security

Your data is stored on secure servers with industry-standard protections:

Encrypted data transmission (HTTPS/TLS)
Secure password hashing (bcrypt)
Database access controls and monitoring
Regular security updates and maintenance

6. Cookies and Analytics

The SortaNotes mobile app does not use cookies. Our web landing page uses minimal, essential functionality only:

No third-party tracking cookies
No advertising cookies
No behavioral analytics

We may use basic server logs to monitor service health and detect issues.

7. Data Sharing

We do not sell your personal information. We may share data only:

With Stripe for payment processing
When required by law or legal process
To protect our rights or the safety of users

8. Your Rights

You have the right to:

Access: Request a copy of your data
Correction: Update inaccurate information
Deletion: Delete your account and associated data
Export: Request your notes in a portable format

To exercise these rights, contact us at contact@sortanotes.com.

9. Data Retention

We retain your data while your account is active. If you delete your account:

Your notes and personal data are deleted within 30 days
Anonymized usage statistics may be retained
Payment records may be retained as required by law

10. Children's Privacy

SortaNotes is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or concerns:

Email: contact@sortanotes.com